Learn from the best in the business and enhance your skillset at free Knowledge Central sessions on Friday, March 21.
Kayla McKown, CareerPlug
Master the hiring process with clear job descriptions, interview techniques, and a structured evaluation system that aligns with your company’s values. Learn best practices for building rapport, assessing skills and cultural fit, and providing constructive feedback to candidates, ensuring an engaging experience from interview to onboarding.
Michael Roise, Epicor
Explore strategies with the new Do it Best member dashboard to supercharge your BisTrack data like never before. This tool helps you more effectively interact with Do it Best data and ensures your system data remains as clean as possible.
Derek Deprey, Fit to Lead
Unlock the keys to self-management by discovering who you are, deciding where you are going, and designing how you will get there. Learn how to form core values, pursue personal growth, and adopt a positive mindset.
Rod Bristol, Profit Soup
Create a long-term plan for maximizing your profit potential. Explore strategies to accelerate profitable growth by growing your core business and expanding your range and territory. Assess potential growth opportunities so you can refine your 2025 business plan with intention and confidence.
Gregg Barratt, Communico
This interactive workshop explores common causes of conflict. Learn the top 6 tips to minimize conflict and drive employee performance. Develop the skills to provide effective feedback and interact with multi-generational customers and employees.
Kerry Hasselbach, Do it Best
Learn how to use Do it Best programs like Best Rewards, same-day pickup, PriceBusters, and Sneak Peek deals to unlock the selling potential of each part of your store to grow your business and deliver a full shopping experience for your customers.
Dan Tratensek, NHPA
Discover why driving transaction size should be a part of your sales plan. Learn 10 real-world tips for quick and easy ways to get your customers to buy more stuff.
Thom Taylor, Epicor
Make your inventory management more efficient with Eagle Mobile and Tracula. Eagle Mobile frees you from your workstation, and Tracula helps target your cycle counting to transform how you manage your inventory.
Derek Deprey, Fit to Lead
Learn how ordinary individuals can become extraordinary leaders. Embrace the power of small, meaningful actions and watch as you create positive change in your community. Discover how to recognize your potential to lead and influence others, no matter your title.
Dave Ratner, Dave’s Pet Food
Get a leg up on your competition by learning tips from retail giants. Gain business insights you can put into practice tomorrow and change the way you do business.
Rod Bristol, Profit Soup
Take the mystery and complexity out of finance. Maintain focus on your business priorities by learning financial statement basics. Brush up on your understanding of how to use your income statement and balance sheet to set goals, make a plan, and generate more profit.
Gregg Barratt, Communico
Learn how change touches every aspect of your work and personal life. Develop the 5 essential skills to navigate change in personal and professional environments. Build and implement a proactive change management plan to conquer potentially destabilizing events.
Stefanie Couch, GRIT Blueprint
Learn how to craft a brand that will stand out in the lumber, building materials, and millwork industry with tools that leverage technology, exceptional service, and strategies to grow your business for future generations.
Mark Campbell, Do it Best
Bring your questions as we showcase the new features in the Member Catalog 2.0. This interactive session is ideal for existing members and stores new to Do it Best.
Dan Tratensek, NHPA
A common challenge for retailers is finding good help. Learn how to create an all-star crew in a tight labor market. You’ll learn insights into how progressive retailers are finding unique ways to recruit, train, engage, and motivate their employees.
Kevan Henderson, Epicor
Whether you’re just starting or looking to modernize, Propello offers you the tools to create efficiency and maximize your profits. Streamline your operations with fast checkout, real-time business insights, and seamless integrations to Do it Best programs like same day pickup and Best Rewards
Ken Barnhart, Highground Cyber Inc.
Learn how cyber attacks threaten revenues in the retail industry. Learn basic steps to mitigate risks and put employee protocols in place to protect your business.
Dave Rattner, Dave’s Pet Food
Discover how to make customers love your business by building fierce customer loyalty. Learn how to compete with national chains, own your local market, and benefit from what the big boxes can’t do.
Susan Constantine, The Human Behavior Lab and Academy
Public speaking doesn't always involve speaking to a large group. Regardless of your role, it's about delivering a compelling message authentically. Learn how to captivate listeners through words, voice tone, and body language. Discover how to project confidence and engage your audience to help them learn faster and retain more.
Experience two full days of training with Jacy Elsesser that will prepare you for the most common electrical and plumbing projects that drive customers to your store. Learn about project quantities, cross-merchandising opportunities, add-on items, and how to build a sale.
The cost for both sessions is $275 per person or $199 to attend one day, which includes continental breakfast and lunch. Breakfast is available starting at 7:30 am.
Thursday & Friday, March 20–21
8:00 am–3:00 pm
Room: W206C
Join us for a comprehensive 2-day training class to gain the knowledge and skills needed to effectively manage a rental operation. You'll not only learn about rental equipment but also acquire essential management techniques to help maximize your profits.
Ryan Robie, Do it Best Rental Program Manager will guide you through the key aspects of starting and running a successful rental operation.
The cost to attend is $250 which includes breakfast and lunch. Breakfast is available starting at 7:30 am.
Equipment selection:
What equipment is available to purchase for your Do it Best Rental Center
Maximizing ROI:
When to sell equipment to achieve maximum return on investment
Inventory management:
How to track lost sales and determine when to add new rental items
Rental contracts:
How to write rental contracts that protect your assets
Operational procedures:
Proper equipment check-in and check-out processes
Customer management:
How to manage rental customer accounts effectively
Customer qualification:
How to qualify customers for the correct rental items
Suggestive selling:
Techniques for increasing sales of associated products
Merchandising:
How to display your rental department to achieve maximum sales
Risk management:
Strategies to protect your business from theft and other risks
Rental insurance:
What you need to know about rental insurance
Digital transformation:
When and how to computerize your rental department
